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Family Update, Online!

Volume 04  Issue 28 15 July 2003
Topic: A Civilized Society?

Family Fact: Do Not Call

Family Quote: Telephone Rudeness

Family Research Abstract: Model Citizens

Family Fact of the Week: Do Not Call TOP of PAGE

"As of Wednesday, July 9, consumers have registered a total of 23 million telephone numbers with the National Do Not Call Registry. Consumers registered 84% of those numbers via the Internet.

Since Monday, July 7 (the first day that the toll free telephone number was available to consumers living in states east of the Mississippi River), consumers registered over 3.8 million telephone numbers - 1.8 million via the telephone and 2 million via the Internet."

(Source: Cathy MacFarlane, "Do Not Call Registry Reaches 23 Million," United States Federal Trade Commission, 9 July 2003; http://www.ftc.gov/.)

Family Quote of the Week: Telephone Rudeness TOP of PAGE

"The final insult on the telephone front is to get telemarketing calls at home: Fully 77% call them 'a rude and pushy way for companies to do business,' while only 18% think of them as 'a reasonable and effective way for businesses to reach customers.'"

(Source: Steve Farkas and Jean Johnson, with Ann Duffett and Kathleen Collins, Aggravating Circumstances: A Status Report on Rudeness in America, Public Agenda, 2002, p. 18; http://www.publicagenda.org/PDFStore/PDFs/aggravating_circumstances.pdf.) 

For More Information TOP of PAGE

The Howard Center and The World Congress of Families stock a number of pro-family books, including The Wealth of Families: Ethics & Economics in the 1980s, edited by Carl A. Anderson and William J. Gribben. Please visit:

    The Howard Center Bookstore   

 Call: 1-815-964-5819    USA: 1-800-461-3113    Fax: 1-815-965-1826    Contact: Bookstore 

934 North Main Street Rockford, Illinois 61103

Family Research Abstract of the Week: Model Citizens TOP of PAGE

Has America lost the distinctive sense of civic involvement that once so impressed Alexis de Tocqueville? Unsettled by this question, sociologist Corey L.M. Keyes of Emory University recently set out to assess current levels of "social civility" in the United States. Contemplating survey data on "the amount and frequency of volunteering, civic association membership, voting, and religious participation in the United States," Keyes looked for signs of "social incivility (or 'a-civility')" in nationally representative survey data collected by the MacArthur Foundation during 1995 and 1996.

After weighing the data, Keyes acknowledges the evidence that "Americans were less involved [in civic responsibilities] at the close of the 20th century than they were in the middle of that century." Yet he rejects as "unwarranted" the conclusion that "the United States has little or no social civility," pointing to data indicating that Americans still "have a great sense of duty and obligation to society." Still, Keyes concedes that social civility does not appear to be "distributed equally in the U.S. population." Marital status, for instance, strongly predicts the level of civic involvement for American adults. In Keyes's data, "married adults were 1.3 times more likely than unmarried adults to have volunteered [to perform social service], and married adults averaged 1.4 times more volunteer hours than unmarried individuals" (p < .01 for both comparisons). Statistical tests also show that parents are almost twice as likely as childless adults to volunteer for social service (Odds Ratio of 1.8; p < .001).

Such data enable Keyes to render a composite portrait of "the exemplar of an adult most likely to volunteer" as "an older and married parent who attends religious services weekly." In contrast, the adult "least likely to volunteer" is "a younger, unmarried, childless adult who never attends religious services." Looking at his topic more broadly, Keyes identifies "the exemplar of civic social responsibility [as] an older and more educated female who is relatively wealthy, married, and attends religious services weekly." Predictably, then, the "antithesis of civic social responsibility is a younger and less educated male who is unmarried (or separated) with little income and does not attend religious services."

Highlighting the "robust" association between religion and marital status in predicting higher levels of social civility, Keyes reports that "religiousness explained upwards of 30% of the relationship of marital status with civic responsibility, social concern for others, and voluntary social involvement."

Keyes acknowledges that some observers fear that the United States is fast becoming "a country of rude, selfish, and uncaring individuals who are overly materialistic and unethical." His findings indicate that any hope of giving America a different and better national character, one which preserves the civic impulses that Tocqueville found so laudable, rests largely on the married and the pious.

(Source: Corey L.M. Keyes, "Social Civility in the United States," Sociological Inquiry 72[2002]: 393-408.)

 

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